How will conversational AI impact the media and entertainment industry

Originally published at: https://www.jbklutse.com/conversational-ai/

Conversational AI is used in the form of voice and chatbots. In recent years, this technology has been disrupting several industries. These include travel, e-commerce, and financial services and banking. Much has been written about this, but there’s another industry that deserves a closer look. The media and entertainment industry has begun using conversational AI…