Top key trends in field service management for 2022

Originally published at: https://www.jbklutse.com/trends-in-field-service-management-for-2022/

Field service technicians are the backbone of any organization. They’re the ones who are in direct contact with the customers at the most critical point in time. This means that they’re directly responsible for your relationship with your customers and your company’s reputation. Other than this, field service will never live up to its full…